1. Return Eligibility
Items must be unused, in original packaging, and returned within 30 days of receipt. Certain items such as personalized goods, intimate apparel, and sale items are non-returnable.
2. Return Process
Contact us at contact@trendtwobrand.com to initiate a return.
Provide order number and reason for return.
We will provide a return shipping label and instructions.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at contact@trendtwobrand.com.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Information
For any questions about our return and refund policy, please contact us at:
Trend Two Brand
Indrapuram, Noida Delhi – 201014, India
Phone: +91 783 8875 565
Email: contact@trendtwobrand.com